Services

Service Name

Service Category

Service Type

$0.00

1 hour 30 minutes

Linked Petboost Service

Petboost has a master database of 100s of services offered by businesses just like yours. Link your service to our master list, so pet owners can find you, understand your pricing & compare apples, with apples.

serviceName

Service Category

change

Settings

Basic Information

Service Name

Service Description

Price

Service Type

Timing

Of each individual appointment in package

Of each individual Lesson in course

Duration (hrs)

Duration (mins)

Custom Duration Label

Use windows – instead of fixed Start & End times for appointments?

Enable Start & End Windows

Apply these changes to the Initial Appointment variant as well? (optional)

Yes, also apply changes to Initial Service variant

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Business Rules for serviceName

applies to

Service Type

Only

Service Name

Universal Rules

Parallel Service Capacity

x% of each of your team member's capacity will be used up by 1x appointment with this service.

Update Capacity

Min Weight ThresholdKG

Max Weight thresholdKG

Min Age Threshold# Weeks

Max Age threshold# Weeks

Temporarily prevent bookings?

Temporarily close the books to self-service

Set an end date?optional

Hide from pet owners?

Never allow self-service bookings

Before the booking request

Allow Pet Owners to see the names of Team Members?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Allow Pet Owner select a particular team member to book with?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Booking notice period

How much notice do you need for a new booking?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

OverrideHR & MIN

Allow self-service recurring bookings

Do you want customers to be able to set up their own request for a recurring appointment?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Appointment Padding: Before

Do you need time before the appointment to set up?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

OverrideHR & MIN

Appointment Padding: After

Do you need time after each appointment for note-taking, tidying or rest?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

OverrideHR & MIN

Leading up to the appointment

Instant booking confirmation

Allow customers to book & confirm instantly if there's availability?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Place a temporary hold of funds on customer's card 3 days prior?

Check customer's card & temporarily pre-authorise funds 72 hours before?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Allow customers to cancel & change appointments?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Cancellation & change appointment notice period

How much notice do you need for customers to change or cancel?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

OverrideHR & MIN

Waive change & cancellation fees altogether?

Completely switch off fees associated with protecting you from naughty customers?

Override Rule

Override active

Waive Cancellation Fee

Cancellation Fee amount %

How much % of the total cost of the appointment?

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override%

After the appointment

Instant invoice finalisation

Once the appointment finishes, automatically process the invoice & payment? This is handy if invoices never change & the amount being charged is always the same.

Current Rule

Override active

Business Rule

Default

(from Account Settings)

Business Rule

Override

Apply these changes to the Initial Appointment variant as well? (optional)

Yes, also apply changes to Initial Service variant

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Messages & Notifications

Service Name

Messages are already pre-personalised with pet name & appointment details

Please note any customised messages will be added alongside existing system-generated details.

System-generated Express Messages

Running Late Message

Button-triger

Send a 1-click 'running late' message to customers directly from the appointment card for: 10-15 minutes late or 20-30 minutes late

MessageSystem-generated

Hi Kate, we're running roughly 10-15 minutes late with Teddy. This is a courtesy message to keep you informed. Thanks for your understanding.

Next Appointment Message

Button-triger

Send a 1-clickyour next appointment is... message to your customers

MessageSystem-generated

Hi Kate, Teddy's next visit to businessName is on Friday, 29th March. You can view, manage or change your next appointment easily here: https://petboost.com.au/c/bookings

Leading up to the appointment

Friday-before Reminder

Time-based-triger

Send an automated 'Friday-before' appointment reminder to customer:

MessageSystem-generated

Message Content

2-hour Reminder

Time-based-triger

Send an automated '2 hours before' appointment SMS reminder to customer:

MessageSystem-generated

Message Content

Pick-up & Drop-off Messages

Pick-up message

Button-triger

A personalised message either for when you pick-up a pet (mobile services) or if a pet is ready to be picked up by your customer upon completion of an appointment:

MessageSystem-Generated with optional custom message

Hi Kate, it's name from businessName here. It's time for 🐶Teddy to be picked up 🤩

max. 300 characters

Looking forward to seeing you soon 😊
-
⚙️ This is an SMS from Hound Health Bondi's booking system. Please do not reply to this message.

Drop-off message

Button-triger

A personalised message either for when you drop-off a pet to a customer (suitable for mobile services):

MessageSystem-Generated with optional custom message

Hi Kate, it's name from businessName here. It's time for 🐶Teddy to be dropped off 🙏

max. 300 characters

Looking forward to seeing you soon 😊
-
⚙️ This is an SMS from Hound Health Bondi's booking system. Please do not reply to this message.

Apply these changes to the Initial Appointment variant as well? (optional)

Yes, also apply changes to Initial Service variant

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Inclusions & Exclusions

Anal Gland Expression Home Visit is only offered in the following suburbs:

You have early access 🤩

The power of Inclusions & Exclusions gives you the control you need when it comes to including or excluding specific variables such as Breeds & Suburbs or something with the breadth of Pet Attributes.

Request to Update Settings

Service Groups

In Development

Manage expectations & capacity earlier with ease. Service groups allows you to 'group' similar services together which self-correct depending on your requirements. booked in for a Bath & Blow Dry: Medium Dog, the system will recognise the dog's weight and correctly assign them to the 'Large' variant of the service in the same group.

Request Early Access

Magically add a Booking Embed on your site ✨

Simply Copy + Paste this code to your website:

Copied to clipboard 🥳

Need a hand getting this set up on your website?

We're here to lend a hand to help get it live!

Send Email

Call Frazer on 0467 774 422

In Development

We can help in the meantime

Request report

Appointments at a glance

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Call Frazer on
+61 467 774 422

Browse all tutorials

Linked Petboost Service

Settings

Basic Information

Timing

Business Rules for serviceName

Universal Rules

Before the booking request

Leading up to the appointment

After the appointment

Messages & Notifications

System-generated Express Messages

Leading up to the appointment

Pick-up & Drop-off Messages

Inclusions & Exclusions

Service Groups

Magically add a Booking Embed on your site ✨

Appointments at a glance

Link a new team member to be booked for serviceName

Change linked Petboost service for serviceName

Update the image

Services

Start with Quick Internal Notes (optional)

x

x

When & who (pre-selected)e-selected)

Start with Quick Internal Notes (optional)

Basic customer details

Add customer's first pet

Add appointment details

x

Existing customer to migrate over?

Need a hand? 👋

Quick actions

Call Frazer on+61 467 774 422

Watch Quick Help Video

Browse all tutorials

Service Name

Linked Petboost Service

Settings

Basic Information

Timing

Business Rules for serviceName

Universal Rules

Before the booking request

Leading up to the appointment

After the appointment

Messages & Notifications

System-generated Express Messages

Leading up to the appointment

Pick-up & Drop-off Messages

Inclusions & Exclusions

Service Groups

Magically add a Booking Embed on your site ✨

Appointments at a glance

Link a new team member to be booked for serviceName

Change linked Petboost service for serviceName

Update the image

Services

Add Appointment & Let System Find a Time

Existing or New?

Start with Quick Internal Notes (optional)

x

x

When & who (pre-selected)e-selected)

Start with Quick Internal Notes (optional)

Basic customer details

Add customer's first pet

Add appointment details

x

Existing customer to migrate over?

Call Frazer on
+61 467 774 422