Invoices

Petboost business

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Appointments

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Hound Health Website

Business Name

Business Partner

Hey name 👋

Account Type

offers-courses

Invoices

New

Filter by date

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Service

Date

Price

Pet

Pet Owner

Actions

Hydrotherapy Session (return)

DD/MM/YYYY

$00.00

A very long pet name

A verylong Pet Owner

Manage

Manage Invoice

View PDF invoice

Issue Refund

Hydrotherapy Session (return)

DD/MM/YYYY

$00.00

A very long pet name

A verylong Pet Owner

View invoice

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No invoices yet

When your appointments end and are paid for, your past invoices will magically appear here ✨

Create new manual invoice

If the appointment has already occurred and you need to create an invoice & process a payment, fill out the form & the system will take care of generating the invoice, processing the payment and emailing the receipt.

Find & select an existing customer

x

Pet

Owner

Phone

Usually sees

petNameName

petownerName

+61 411 111 222

EmployeeName

petName

Loading pets

No pets found 🙀

Try searching by phone number for better accuracy

Create a new customer & booking in one go
👇

Add customer & pet

Select a service

Loading services

No services found

Need to add a new service?

Add a service

Service Name

Service Category

$0.00

Recurrence Type

Recurrence-label

Loading breeds

No breeds found 🙀

Is your best friend's breed not listed? Enter it below

When was the appointment?

Set up a Recurring Appointment? (optional)

Yes, we need to schedule a few of these

How will billing work?

Pay as you go

Pre-paid pack

How often are the appointments?

Daily

Every day

Daily

- Include weekends?

Daily: Include weekends?

Weekly

Every week, on 1 or more days

Weekly

- which days?

Monday

Day of 1st appointment

Tuesday

Day of 1st appointment

Wednesday

Day of 1st appointment

Thursday

Day of 1st appointment

Friday

Day of 1st appointment

Saturday

Day of 1st appointment

Sunday

Day of 1st appointment

Fortnightly

Once, every 2 weeks

Monthly

Once, every 4 weeks

Custom

Every (x) days

Custom

How many days between each appointment?

End after how many appointments?

Who's was the appointment with?

Loading Team Members

No services found

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Add a service

firstLastName

Role Type

Finalise now?

Any time

Add More Items Later

Add additional line items

Evening

Finalise Now

Process Securely

Cancel

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Customer-friendly heading

Quick SMS

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This is some text inside of a div block.

Status

Manually Change Status

Reserved: Pending

Reserved: Confirmed

Appointment in Progress

Complete: Ready to Finalise

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More Actions

Cancel Appointment

Status

Video call

Add-ons

Major Care

Special Care

Preferred Care

Preference Photos Set

Course

Breed Name

Initial

1 of 4

Prepaid: 1 of 4

Card On File

No Card On File

Pre-auth

Forced booking

-x% discount

Waitlist Management

Pet Name is currently on the waitlist

Waitlist Request Overview

Hard-force Request

Waitlist Label

Day Preference

Weekday

Time of Day

Service Name

$0.00

Manage

Remove Request

Hard-force Pet Name's booking and squeeze them in?

Who will be taking the appointment on?

Loading Team Members

No services found

Need to add a new service?

Add a service

firstLastName

Role Type

Confirm the date & time you're squeezing them in for:

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When & Where

Initial Appointment

Start Date

Time of Day

10:00am

–

11:00am

Override & Update End Time

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Really, really,really long Appointment Location over two lines

Open Google Maps

Change Location

This is a virtual appointment

Join Video Call

Pet Name

Status

Who & Important Notes

Pet Name

Appearance Pref. Photos Set

Wellness check declared: Oct 14, 2023

Breed Name

@username

x Weeks

Attribute

Customer Name

Customer Notes

Notes

Phone Number

Suburb/address

Accept Appointment

Decline Appointment

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Manage Invoice

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Change Appointment

All Recurring:

Force Change All Recurring

This Appointment Only:

Hard-force Change

Let System Find a Time

Cancel Appointment

Issue Refund

Quick Refresh Details

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Card Reader Actions

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Requests from Customer

Change Requested

Cancellation Requested

Refund Requested

Appointment Details

Service Name

Duration

Employee Name

Human Resource

Asset Resource

How Much

$0.00

Add-ons

Manage

Manage Invoice

Preview Receipt

Invoice #

inv

View PDF

This is a very long service name that goes over a few lines

$0.00

1.75% Transaction Fee

Australian Cards

2.9% Transaction Fee

International Cards

$0.00

Card Processing Fee

$0.00

1.2% Petboost Booking Fee

$0.00

Customer Attachments

View Certificate

attachmentId

Private BusinessName Notes

Hidden from Customer

Last updated

Notes & Files for Customer

Visible to customer

Last updated

attachmentId

Add Photos

Press once you have uploaded a photo 👇

Magically format notes with AI ✨

Apply changes to all future recurring appointments

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Customer-friendly heading

This is some text inside of a div block.

Pending

Status

Initial

1 of 4

Prepaid: 1 of 4

Forced booking

-x% discount

Appointment Card

Business Notes & Attachments

When & Where

Initial Appointment

Start Date

Time of Day

Start Time

–

End Time

Really, really,really long Appointment Location over two lines

Who

Pet Name

Wellness check declared: Oct 14, 2023

Breed Name

@username

x Weeks

Attribute

Customer Name

Phone Number

Suburb/address

Accept Appointment

Decline Appointment

Finalise Invoice

manual-invoice-status

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Retry Payment

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Change Appointment

Cancel Appointment

Reload Appointment

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Requests from Customer

Change Requested

Cancellation Requested

Refund Requested

Appointment Details

Service Name

Duration

Employee Name

Human Resource

Asset Resource

How Much

$0.00

Service

$0.00

Booking Fee

$0.00

Card Surcharge

$0.00

Card processing fee

$0.00

International Card Surcharge

$0.00

Card processing fee

Attached notes & files

Customer Notes

View Certificate

Pet Name's Attributes

Add

Attribute

Customer-facing Business Notes & Files

Add Photos

Internal Business-only Notes

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attachmentId

Delete

Are you sure?

This cannot be undone.

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Done

attachmentId

Delete

Are you sure?

This cannot be undone.

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Done

Accept customer friendly label

Issue Refund (no request)

Write a message for petOwner Name (optional)

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Go back

Decline customer friendly label

Issue Refund (no request)

Write a message for petOwner Name (optional)

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Go back

Change customer friendly label

Issue Refund (no request)

Please note: Your customer can no longer change this appointment without a fee. In-line with your terms & conditions, they will incur a short-notice change fee of $0.00

Charge customer a change fee?

Apply change fee

$feeAmount

Waive change fee

No fee

When is your customer thinking?

Recurring Booking Warning: This appointment is part of a recurring series. Changing it will not change the other future appointments in the recurring series.

Next available

Look ahead 4 days from today

A specific date

Flexible with dates (+/- 1 day)

At a specific time too? (optional)

What time of day?

Morning

Before 12pm

Afternoon

After 12pm

Evening

After 5pm

Any time

All available times

Recurring Appointment?

Yes, change this to a recurring appointment

Pay as you go

Pre-paid pack

How often?

Daily

Every day

Daily

- Include weekends?

Daily: Include weekends?

Weekly

Every week, on 1 or more days

Weekly

- which days?

Monday

Day of 1st appointment

Tuesday

Day of 1st appointment

Wednesday

Day of 1st appointment

Thursday

Day of 1st appointment

Friday

Day of 1st appointment

Saturday

Day of 1st appointment

Sunday

Day of 1st appointment

Fortnightly

Once, every 2 weeks

Monthly

Once, every 4 weeks

Custom

Every (x) days

Custom

- how many days between each appointment?

End after how many appointments?

Change team member looking after them? (optional)

Anyone

Someone specific

Loading Team Members

No services found

Need to add a new service?

Add a service

firstLastName

Role Type

Hard-force the booking in? (optional)

Yes, force and ignore all rules

Who will be taking the appointment on?

Loading Team Members

No services found

Need to add a new service?

Add a service

firstLastName

Role Type

Select the time you're squeezing them in for:

Write a message for petOwner Name (optional)

Cancel

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Oops! Something went wrong while submitting the form.

Hard Force Change customer friendly label

Issue Refund (no request)

Choose a new date

Select the new start time

Change team member looking after them? (optional)

Loading Team Members

No services found

Need to add a new service?

Add a service

firstLastName

Role Type

Recurring Booking Warning: This weekday appointment is part of a weekday, weekday recurring series. Please specify if you would like to change this appointment only, or adjust all future appointments too.

Change all future appointments to keep a consistent gap?

Recurring label

Apply change fee

This appointment only as a one-off

Default

Waive change fee

This & all future appointments

all Recurrence days appointments

Adjust the frequency? (optional)

Yes, adjust the frequency

How often?

Daily

Every day

Daily

- Include weekends?

Daily: Include weekends?

Weekly

Every week, on 1 or more days

Weekly

- which days?

Monday

This Appointment

Tuesday

This Appointment

Wednesday

This Appointment

Thursday

This Appointment

Friday

This Appointment

Saturday

This Appointment

Sunday

This Appointment

Fortnightly

Every 2 weeks

Monthly

Every 4 weeks

Custom

Every (x) weeks/days/months

Custom

How long between each appointment?

Every:

Cancel

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Cancel Appointment?

Please note: Your customer can no longer cancel this appointment without a fee. In line with your terms & conditions, they will incur a short-notice cancellation fee of $0.00

Charge customer a change fee?

Apply cancellation fee

$feeAmount

Waive cancellation fee

No fee

Issue Refund (no request)

Write a message for petOwner Name (optional)

Recurring Booking Warning: This appointment is part of a recurring series. Please specify if you would like to cancel this appointment only, or all future appointments too.

Change one, or all future recurring appointments

Apply change fee

Cancel this appointment only

Default

Waive change fee

Cancel any future recurring appointments

Waive change fee

Cancel only from a certain date, onwards

Specify date to cancel from, onwards:

Required

Notify customer via email

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Go back

Accept or decline change request for customer friendly label

Mth

Weekday

Customer-friendly heading

Proposed new appointment

9:00am

First Appointment

Pending

Recurring: 1 of 4

Recurring - Prepaid: 1 of 4

Team Member Name

Pet Name

Pending

01 Jan Weekday

9:00am

First Appointment

Issue Refund (no request)

Accept or decline the request?

Accept & change appointment

Decline Request

Charge customer a change fee?

Apply change fee

$feeAmount

Waive change fee

No fee

Write a message for petOwner Name (optional)

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Go back

Accept or decline cancellation request for customer friendly label

Issue Refund (no request)

Accept or decline the request?

Accept & cancel appointment

Decline Request

Please note: Your customer can no longer cancel this appointment without a fee. In line with your terms & conditions, they will incur a short-notice cancellation fee of $0.00

Charge customer a change fee?

Apply cancellation fee

$feeAmount

Waive cancellation fee

No fee

Write a message for petOwner Name (optional)

Go back

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Doing the calculations for you 🤓

Finalise Invoice

Add items

Invoice Line Item

Price

Override Price

Remove

This is a very long service name that goes over a few lines

$0.00

Override the price?

Remove from invoice?

Void Item

Remove Item

1.7% Transaction Fee

Australian Cards

2.9% Transaction Fee

International Cards

$0.00

Card Processing Fee

$0.00

1.2% Petboost Booking Fee

$0.00

+ Add item

Line items in draft mode

Please press Apply Changes to update the changes & totals for this invoice 👇

Total

$0.00

Invoice Line Items in Draft Mode

Issue Refund (no request)

Write a message for petOwner Name (optional)

Process payment

Apply cancellation fee

Process with saved card on file

No card added

Card Status Label

••••

1234

Waive cancellation fee

Take in-person payment on machine

Please ask your customer for their preferred payment method

Powered by Stripe, Petboost accepts all major international debit or credit cards, including Visa, MasterCard and American Express for when you need to make a booking.